If it’s there, then it means it’s a driver issue. Here you have to make sure if there is a yellow exclamation mark or a question mark on its icon. Under Sound, video and game controllers, you will find High Definition Audio Device or Realtek High Definition Audio. ![]() Here, expand Sound, video and game controllers. Right-click on the Start menu button and select Device Manager. First, we will check if it’s the driver issue or not. We will get back to that later in the methods. Why? Because, you may be getting the driver failure error message, but still it could be some other issue. Method 1 – Confirm it’s a Driver Problemīefore beginning with the methods of solving the issue, you will have to make sure it’s the driver which is causing the problem. Check if this has solved the problem for you. ![]() After the process’ completion, you will find the Realtek Audio Device in Device Manager. Select Search for and install the hardware automatically (Recommended), and click on Next.įollow the rest of the on-screen instructions. click on any empty space inside and then click again on action. Go to the drop-down Action menu and select Add legacy hardware.
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